Effective Date: 05-09-2025
Health Direction Medical Center

This Privacy Policy explains how Health Direction Medical Center (“we,” “our,” “the practice”) collects, uses, protects, and shares your personal health information. We are committed to maintaining the privacy and confidentiality of your medical information in accordance with federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information:

• Personal identifiers (name, address, phone number, email, date of birth).

• Health and medical history, diagnosis, treatment records, test results, and prescriptions.

• Insurance and payment information.

• Information you provide through our website, forms, or when contacting us.

How We Use Your Information

Your information may be used for:

1. Treatment – To provide you with medical care and coordinate with other healthcare providers.

2. Payment – To bill and process payments with your insurance company or you directly.

3. Healthcare Operations – To improve services, train staff, conduct audits, and manage the practice.

4. Legal and Safety Reasons – When required by law, public health reporting, or to prevent serious threats to health or safety.

We will not use or share your information for purposes not described in this Notice without your written authorization.

Your Rights

You have the right to:

• Access and obtain a copy of your medical records.

• Request corrections to your health records.

• Ask us to restrict how we use or disclose your information.

• Receive an accounting of certain disclosures of your health information.

• Request communications in a confidential manner (e.g., to a specific phone number or address).

• File a complaint if you believe your privacy rights have been violated.

How We Protect Your Information

We use physical, administrative, and technical safeguards to protect your health information from unauthorized access, disclosure, or misuse. Only authorized staff and healthcare providers are allowed access as needed for your care.

Website & Online Privacy

If you use our website or patient portal:

• We may collect basic usage data (IP address, browser type, etc.) for security and analytics.

• We do not sell or rent your personal information to third parties.

• Online forms submitted through our website are secured to protect your privacy.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Health Direction Medical Center
📍 Location 1: 4959 W Belmont Ave, Chicago, IL 60641, United States
📍 Location 2: 1656 W Chicago Ave, Chicago, IL 60622, United States
📞 Phone: 1-773-930-3642 / 1 773-342-1090
📧 Email: info@healthdirection.com